FAQ
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What is Vellevia?
Vellevia is a modern beauty, wellness, and home fitness brand dedicated to elevating everyday self-care. We offer thoughtfully designed tools that combine performance, elegance, and convenience for confident living.
Are your products beginner-friendly?
Yes. Most Vellevia products are designed for all experience levels, from beginners to advanced users. Adjustable settings and intuitive designs make them easy and comfortable to use at home.
Do your products come with instructions?
Absolutely. All electronic and fitness devices include clear user instructions to ensure safe and effective use. For additional guidance, our support team is always available,
How do I know which product is right for me?
Each product page includes detailed descriptions, specifications, and recommended use cases. If you’re unsure, you can contact our support team — we’re happy to help you choose the perfect fit for your routine.
How long does shipping take?
7-9 BUSINESS DAYS
What are your shipping options?
One standard shipping
How do I return or exchange an item?
Our return policy lasts 30 days beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.
We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at contact us page and we will respond as soon as possible to assist with the process.
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BLOGS FOR YOU!
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